Shipping Policy

All items will ship USPS or UPS and tracking numbers are always provided to the customer

Please note that items offered at The Heifer & Co. are made to order products unless stated that the product is a RTS (ready to ship item) or a pre-order item. Pre-Order items are ran till a close date, we then place the order with the supplier then the supplier ships our product to us. Most suppliers have a turnaround time of 14-20 business days, shipping delays can arise so please allow 30 days on all pre-orders unless it states different in the post or website descriptions. 

Shipping policies and terms can vary depending on weather, shipping delays, holidays, volume of orders placed prior to your order being place. So please take this into consideration.

Made to order and bleached products, are made in a 3 step process and NO two shirts, hooded sweatshirts, crew necks or any bleached items will never be identical. Each one could have a slight flaw, a hint of a different color, a different bleached technique. It is a form of bleaching and an art all at the same time.

We are a small business with small inventory on hand. So, turnaround times can vary. Please read below

Shipping turnaround time are as follow, and of course we always try to get items out in a timely manner

RTS items, are sent out 2-3 business days, weekends and holidays are not included

Pre-Order Items varies depending on when the supplier/wholesaler ships item to The Heifer & Co. we try to stick with pre-order items that ship to use within a 3-4 week turnaround time.

Ordered in inventory, t-shirts crewnecks hooded sweatshirts are all ordered in product. We keep very low amounts of on hand inventory at this time. We place an order once a week for all orders that need to be filled, it takes approximately 3-4 days for it to get to us. We then start our 3-step process of bleaching if the items need to be bleached after that is complete. We then start the process of printing and pressing your items and then packaging and getting your order ready to be shipped.  IF you do not have a bleached product then turnaround time can be shortened depending on when we receive the order and the volume of current orders. We allow 10-14 business days; weekends do not count as a business day or holidays.

Please note USPS and other mail providers are experiencing delays and that is out of our control once the item has left us. Due to a nationwide shirt shortage some shirts are taking longer than expected to be shipped to us. 

Delays on turnaround time can be from weather, shirt shortage, volume of orders. 

We will always post updates via the website, Facebook page, Instagram all social media platforms so you are aware

Facebook Meta Shop, Instagram Shop those orders process differently than our direct website. We will be posting an update very soon on the new rules and how they process orders. In the meantime, just please allow 3-5 days for those orders to process and sent to us to start fulfillment of your order. IF you have any questions, please contact us directly on our Facebook page 

We do ship items daily and tracking numbers are always provided to the customers via email, always check junk and spam

[Please also see term's and conditions above]

It is recommended that you use ROUTE so if your package is lost stolen or damaged it is covered